Tuesday, March 27, 2007

TurboTax's deceptive advertising and technical incompetence cost them $30 this year.

Ya know, I actually prefer TurboTax's software, but I am redoing my taxes in TaxCut right now to avoid using TurboTax due to their deceptive advertising.

Last year, we filed with TurboTax, and when I got an email saying "Hey, returning customer, save $20!"

Well, what they meant was, TurboTax costs $50 after Friday, March 30. Right now it costs $30. For everybody, even returning customers.

I can, y'know, save $20 on what it's going to cost, like everybody else.

Here's a thought, TurboTax. How about if I pay $20 for TaxCut instead of $30 for your services, and you can eat old paint. For a living, or a hobby, I don't care.

*** Also, since we used TurboTax Online to file last year, our data was saved as a PDF, not as, y'know, data - so we ended up re-keying our numbers for last year in ANYWAY.

Old paint, TurboTax folks, it's your future. Look into it.


Blogger johnmoonli said...

Hey, I saw your post and want to thank you for moving to TaxCut by offering you a free download of TaxCut Premium that includes a free efile.

Let me know if you're interested


10:45 PM  
Blogger Todd D. said...

John, thanks for the offer!

We already filed with TaxCut - no regrets about the $20.

(For the curious, both programs came out to us owing the same amount. Yayyy spend as you go!)

11:14 PM  
Blogger johnmoonli said...

Hey Todd, sorry we didn't get to you quicker -- you could also offer the coupon download to your readers if you want.

11:50 AM  

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